Terms and Conditions

Company: Merlin’s Insulation

Last Updated:

1. Introduction

Welcome to Merlin’s Insulation. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. SMS/Text Messaging Terms (Merlin’s Insulation Alerts)

To ensure you stay updated on your service, Merlin’s Insulation offers a text messaging program. By providing your phone number and opting in, you agree to the following terms regarding our communications:

  • Program Description: You will receive SMS messages related to appointment reminders, service updates, estimates, invoices, customer support, and occasional promotional offers.
  • Message Frequency: Message frequency varies based on your requested services and appointments.
  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.
  • Opt-Out Instructions: You can cancel the SMS service at any time. Just text STOP to the shortcode or number sending the messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • Customer Support: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (208) 904-9990 or merlin@merlinsinsulation.com.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

3. Privacy Policy

Your privacy is important to us. Our use of your personal information, including how we handle data collected via text messaging, is governed by our Privacy Policy. Please review it here: Merlin’s Insulation Privacy Policy.

4. Use of Service

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of Merlin’s Insulation services.

5. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Merlin’s Insulation
  • Phone: (208) 904-9990
  • Email: merlin@merlinsinsulation.com